AI Transparency

How Content Nexa uses AI.

We build AI features that make businesses faster and smarter — with a human always in control.

Human approval

AI generates drafts, suggestions and plans. People approve what actually goes live — content, campaigns and agent actions can require a human in the loop before anything is published.

Your Business Brain

Content Nexa learns from the information you choose to give it — brand voice, offers, files and prior content. Your Business Brain is scoped to your workspace and used to make outputs more relevant to your business.

Privacy and workspace isolation

Your data is scoped to your workspace. We don't sell your data. Content in one workspace is not used to train models for another customer.

AI provider routing

Content Nexa's AI Provider Manager can route work across leading AI providers. This lets us pick the right model for each task, plan for provider outages, and give administrators visibility over what runs where.

Recommendations vs automation

Recommendations

AI proposes drafts, next actions or optimisations you can accept, edit or ignore.

Assisted automation

Repetitive steps can run automatically inside guardrails you configure.

Human-in-the-loop

Sensitive actions can require explicit approval before they execute.

Enterprise Intelligence

Enterprise Intelligence surfaces insights across your business data and content activity. It's designed to inform decisions — not to make them for you.

What we won't do

We won't publish on your behalf without permission. We won't share your Business Brain across workspaces. We won't hide when AI has generated something on your platform.