Knowledge Vault
Approved, versioned knowledge that AI can safely use — FAQs, SOPs, product details and client-specific information.
What it does
Knowledge Vault is the trusted knowledge layer. New knowledge defaults to draft/internal; you explicitly approve what AI is allowed to use in public content and support answers.
Key benefits
Approvals and versioning
Draft, review and approve knowledge before AI can use it publicly.
Client separation
Agency and client knowledge stay strictly separated.
Powers AI answers
Feeds Website Chat, Content Studio and AI assistants across the platform.
Who it helps
- Small businesses building a brand foundation
- Creators publishing across platforms
- Agencies managing multiple client workspaces
How it connects
Website ChatContent StudioAI UsageBusiness Brain
FAQs
- Approved, versioned knowledge that AI can safely use — FAQs, SOPs, product details and client-specific information.